FoodSecure Learning

1. Introduction

FoodSecure Learning ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you participate in our PhD Research Study.

2. Information We Collect

We collect the following information when you sign up:

• Name: Used to personalize your lesson notifications
• Email Address: Used to send lesson links and service updates (if you opt in to email)
• Phone Number: Used to send SMS lesson reminders (if you opt in to SMS)

We also collect:

• Lesson Responses: Your answers to lesson questions for research purposes
• Timestamps: When you access lessons and submit responses
• Notification Preferences: Your choices for email and SMS communications

3. How We Use Your Information

Your information is used exclusively for:

• Sending daily lesson notifications via your preferred channel(s)
• Tracking your progress through the learning program
• Conducting educational research as part of the PhD Research Study
• Responding to your support requests
• Improving the learning experience

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We use the following service providers to operate FoodSecure Learning:

• Twilio: To send SMS text messages
• Mailgun: To send email notifications

These providers process your information solely to deliver messages on our behalf and are bound by their own privacy policies and data protection agreements.

Research findings may be published in academic journals, but all data will be anonymized so that individual participants cannot be identified.

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encrypted data transmission (HTTPS)
• Secure database storage
• Access controls limiting who can view participant data
• Regular security reviews

6. Data Retention

We retain your personal information for the duration of the research study and for a reasonable period afterward for data analysis and publication purposes. After this period, identifying information will be deleted or anonymized.

You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from email or SMS communications at any time
• Withdraw: Withdraw from the study at any time without penalty

To exercise these rights, contact us at info@mg.foodsecurelearn.live.

8. SMS Privacy

If you opt in to SMS notifications:

• Your phone number is stored securely and used only to send lesson notifications
• We do not share your phone number with third parties for marketing
• You can stop SMS at any time by replying STOP
• Standard message and data rates may apply

9. Cookies and Tracking

We use minimal cookies necessary for the service to function, including:

• Session cookies to maintain your login state
• Preference cookies to remember your theme settings

We do not use third-party tracking or advertising cookies.

10. Children's Privacy

FoodSecure Learning is intended for adult professionals. We do not knowingly collect information from children under 18. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through the service. Continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy questions or to exercise your rights:

• Email: info@mg.foodsecurelearn.live

Researcher: Jordan Mize